Better Business Bureau and Amazon

BBBOnline:

1. How can you tell if a transction is secure? A lot of many Web sites use Secure Sockets Layer technology to encrypt people's credit card infomation that we put on the Internet. Look at the protocol and if it is "https:" instead of "http:" then this technology is in place and working


2. What is the safest way to pay for an online purchase? Using a credit card is the safest way. You can only be held liable to $50 on a unauthorized purchase's with a credit card. Also anyone can return product in most cases. We can also save money paying with credit card espically if you pay the bill in full when it comes.


3. To whom can I complain if I am not satisfied with an online purhchase? Check their Web site for a "contact us" and email or get phone number to get ahold of someone to complain too. If still not satified with what the company said, there are other organizations to contact and complain too. These organizations are Better Business Bureau, The Federal Trade Commissions Consumer Complaint Form, or even contact the nearest States Attorney Gerenal Office.


4. What is the BBBOnline Privacy Seal Program? To help web users find reliable, trustworthy, business online, and so these businesses our easier to find.


5. What requirements must companies meet to earn the BBBOnline privacy seal? Provide the BBB with ownership and management of business and street address and telephone number from where they do business. Must have been a business for one year. Must have a satisfactory complaint handling record and have responded promptly to all customer complaints.
6. What is the BBBOnline Reliability Seal Program? This tells people all kids of infomation on businesses. Like how long they have been in business and what is the satisfactory record with the Better Business Bureau.
7. What requirements must companies meet to earn the BBBOnline reliability seal? The requirements are the same basically for the BBBOnline privacy seal.

Amazon:

1. How soon should you return an item for the price to be fully refundable? Should return unopened by 30 days to get full refund.
2. Who pays the shipping costs if an item was shipped in error? Amazon will pay the shipping and handling.
3. Can you return a CD, DVD, or VHS tape that has been opened? To return the item must be still wrapped in plastic and with in 30 days of purchase date.